About the service

SwapMyFile is a focused online workspace for everyday file conversion.

The site is built around direct format-pair pages, clear conversion notes, temporary downloads, and a support path for people who need a missing converter or a better result.

Contact support Read the help page

What the service does

SwapMyFile helps people convert common image, document, spreadsheet, audio, video, and text formats without searching through a giant tool matrix.

- Each converter page explains supported inputs, expected outputs, and known tradeoffs.
- Text tools run in the browser for quick cleanup and formatting tasks.
- File conversions use a short upload, processing, download, and cleanup flow.

How files are handled

The product is designed to show file limits and retention behavior before a user starts a conversion.

- Uploads are validated against the selected converter before processing.
- Download links are temporary and tied to the conversion result.
- Files are removed after the configured retention window instead of being stored indefinitely.

Who to contact

Questions, bug reports, and requests go through the support inbox so they can be triaged with the relevant converter and file type.

- Use [email protected] for broken conversions, missing formats, or privacy questions.
- Include the converter name, source format, target format, and a short description of what happened.
- Do not send private files by email unless support explicitly asks for a safe reproduction sample.